What to do when the death occurs while in a Nursing Home.
If the family are not present at the time of death or if the death is unexpected the nursing home staff will contact you to inform you.
If a local doctor has been contacted by the nursing home to attend to your loved one prior to their death they w
ill liaise with the deceased own doctor to ascertain the cause of death and issue the medical certificate. The medical certificate is required in order that the death can be registered.
Registration of the death must take place within 5 days. Once registered you will be issued with a Certificate for Burial or Cremation (the ‘Green Form’).
We will require this to enable us to make arrangements for cremation.
The death may be referred to the Coroner to ascertain the cause of death and a post-mortem examination may be required, no medical certificate will be issued at this time if this is the case.
Once the coroner has ascertained the cause of death the coroners’ office will contact you to arrange collection of the medical certificate to enable you to register the death. This must take place within 5 days of the medical certificate being issued.
You can go to any register office but if you use the one in the area where the person died you’ll be given the documents you’ll need on the day. If you use a different register office the documents will be sent to the office in the area where the person died before they’re issued to you. This means you’ll usually wait a few days.
Prior to a cremation a second independent doctor is required to examine the body and confirm the cause of death if the coroner is not involved.
You may have been asked at the time your loved one entered the nursing home who your selected funeral director is, if you have a prepaid arrangement with us, the nursing home will telephone The Affordable Funeral Company directly to action the removal of the deceased into our care.
You may be put under pressure by the nursing home to remove your loved one promptly from their premises to enable them to free the capacity and intake another individual. Do not allow them to pressure you , in almost all cases they have been paid in advance for caring for your loved one until a future date and you are entitled to take your time until you have followed all required procedures and make suitable arrangements before removing the deceased into our care.
As The Affordable Funeral Company does not offer viewings once the deceased has been taken into our care should you wish to you may want to delay collection of the deceased to allow family and friends to view the deceased while still at the nursing home. You will need to liaise with the nursing home to arrange this.
If you have suffered a loss then please feel free to contact us at any time, Freephone on 0800 0868873 or 0161 768 0767